Company Policy

7/22/200810:58:21 PM Link |  | Add comment

A service call is charged  when a problem exists that requires trouble shooting. Once, the problem is defined we will notify the customer and either repair the problem or provide a written proposal for correction. We require a one hour minimum for all work. We also require a one hour minimum on just proposals when troubleshooting is not required, example: service upgrade, remodel, or new construction. The charge for proposals goes towards the work performed provided we are awarded the job otherwise the fee is collected.